CyberLab Protect
75+
Retail Customers
50+
Retail E-Commerce Websites
25+
Retail E-commerce Apps
The Threats Facing Retail & E-Commerce
Web App Vulnerabilities
Website applications are always internet-facing and often hold sensitive customer and payment data. Vulnerabilities like broken access controls, SQL injection, and cross-site scripting are common and dangerous.
API Exploits
APIs are the backbone of modern e-commerce platforms. If poorly secured, they can be exploited to bypass authentication and access sensitive data.
Third-Party & Supply Chain Risks
Retailers rely on complex vendor ecosystems. A vulnerability in one supplier can expose the entire chain to risk.
Malware & Ransomware
Malware is used to gain persistent access to systems and harvest sensitive data. Ransomware attacks, meanwhile, can halt operations entirely - locking businesses out of critical systems until a ransom is paid.
Credential Phishing
Phishing remains the top attack vector, with cyber criminals targeting retail staff and vendors through convincing emails and messages to steal login credentials.
Regulatory & Financial Fallout
Beyond operational disruption, breaches can lead to massive fines from the ICO (Information Commissioners Office) and often inflict long-term reputational damage.
“Working with CyberLab has greatly enhanced our cyber security posture. Their proactive approach and tailored solutions have strengthened our defences, ensuring our customer data and operations remain secure. The 24/7 support and expert guidance from their team have been invaluable, allowing us to focus on serving our customers with confidence and peace of mind.”
– Tim Thompson, Operations Director
Sealey Group
Legal Compliance in Retail & E-Commerce
PCI DSS
Payment Card Industry Data Security Standard is a mandatory standard for any business handling card payments. It ensures secure processing, storage, and transmission of cardholder data.
Cyber Essentials
A UK government-backed scheme that protects against common cyber threats. It’s a simple, affordable way to show customers and partners that your business takes cyber security seriously.
ISO/IEC 27001
An international standard for managing information security. It helps e-commerce businesses protect sensitive data and demonstrate a strong, structured approach to cyber risk.
Free
Cyber Security Posture Assessment
Your security posture is the top-level summary of the strength and resilience of your cyber defences, and how ready you would be to defend against threats.
We have created this easy-to-complete assessment as a simple, accessible way to identify the areas to focus on to ensure you are secure against today’s cyber threats and prepared to defend against the threats of tomorrow.
Following the 10 Steps to Cyber Security laid out by the NCSC, we will assess your organisation across the ten key areas that should be considered to form a robust yet realistic cyber security strategy.
Our Solutions Supporting Retail & E-Commerce
Assess your Current Security Posture
The first step in partnering with your retail business is to assess your current security posture and uncover any vulnerabilities that could impact operations, customer trust, or compliance.
Our Penetration Testing services help identify vulnerabilities before they can be exploited, evaluate your ability to respond to security threats, assess compliance with security policies, and improve security awareness among staff and faculty.
Vulnerability Assessments offer a similar approach but are primarily automated, designed to provide a high-level overview of risks across your network efficiently.
You can streamline your regular vulnerability assessments with CyberLab Control, enabling automated monthly assessments to maintain security proactively.
To further enhance your security measures, Vicarius vRx offers a complete patch management system that discovers, prioritises, and remediates software vulnerabilities across your estate, including smaller applications that are often overlooked.
Additionally, Forescout provides comprehensive visibility across your entire network, discovering and automatically classifying every IP-connected device.
Our Solutions Keep Retail Companies Secure
Our solutions help retail businesses stay secure while focusing on delivering seamless customer experiences.
Managed Detection and Response (MDR) provides advanced threat hunting, detection, and response capabilities as a fully managed service. With MDR, you’ll have a dedicated team of 24/7 threat hunters to detect, classify, and respond to security threats.
Next-gen firewalls, like the Sophos XGS line, offer superior flexibility and application awareness, making them more effective than traditional rule-based firewalls. This flexibility is particularly valuable for educational networks that support diverse user needs, enhancing security while maintaining efficient access.
To address the frequent risk of email-borne threats, Mimecast can help defend against impersonation fraud, malware, and phishing attempts, which are especially prevalent in educational settings.
UEBA (User and Entity Behaviour Analytics) solutions from Logpoint or Forcepoint quietly monitor and analyse user activity, alerting you to any unusual behaviour that could indicate potential system compromise.
Maintain Control of your Security Posture
Maintaining control over your security posture is essential for retail and e-commerce businesses operating in a fast-paced, high-risk environment. Our solutions help you proactively manage and strengthen your defences, ensuring resilience against evolving threats.
HackRisk provides continuous monitoring and actionable insights to identify potential weaknesses before attackers do. Build Reviews ensure your applications and systems are developed with security at the core, reducing vulnerabilities from the start. For businesses using Microsoft 365, our M365 Assessment optimises configurations and closes security gaps, while our Cloud Security Assessment delivers a comprehensive review of your cloud infrastructure to protect sensitive customer data.
To prepare for real-world threats, Tabletop Exercises simulate attack scenarios, helping your team refine incident response strategies. Our Consulting Services give you access to expert guidance tailored to your business needs, ensuring best practices and strong security governance.
Equipping your Team with Knowledge & Support
We will equip your team with the knowledge and guidance necessary to utilise your new systems or programs effectively. Once your solutions are in place, you will receive ongoing support in line with your service level agreement.
You can also benefit from our extensive experience in supporting and maintaining these solutions through our range of Security Support services, tailored to meet the evolving security needs of educational institutions.
To enhance your organisation’s security standards, we offer support as an IASME-approved assessor for Cyber Essentials and Cyber Essentials Plus. We provide options to guide you through securing these accreditations based on your institution’s requirements and technical capabilities.
For institutions using Microsoft services, our Microsoft 365 consultancy services offer expert assistance with configuring Microsoft services for enhanced security.
HackRisk supports ongoing security awareness with regular bite-sized Security Awareness Training modules and Phishing Simulations, designed to help identify and address any security blind spots among your staff.
Obtain & Maintain Key Industry Compliance
Compliance is critical for retail and e-commerce businesses handling sensitive payment and customer data. Our solutions help you meet regulatory requirements and industry standards while building trust with your customers.
Cyber Essentials and Cyber Essentials Plus certifications demonstrate your commitment to baseline security controls, reassuring customers and partners. Cyber Assurance offers a structured approach to managing risk and compliance across your organisation, while NIST CSF 2.0 Assessment aligns your security framework with globally recognised standards.
For businesses processing card payments, PCI DSS compliance protects payment data and helps you avoid costly penalties. To support compliance readiness, Tabletop Exercises test your incident response plans against regulatory expectations, ensuring your team is prepared for any scenario.
Our Vendors Supporting Retail & E-Commerce
Sophos MDR
Where others stop at notification, Sophos MDR takes action.
Few organisations have the right tools, people, and processes in-house to manage their security program around-the-clock while proactively defending against new and emerging threats.
Sophos MDR is a fully-managed 24/7/365 threat hunting service delivered by specialists in detecting and responding to sophisticated cyber attacks.
Sophos’ blend of tech solutions and human-led threat hunting elevates cyber defences, frees up IT capacity, and adds expertise without adding headcount.
Forcescout
Security is a Journey Shared: An Introduction to Forescout
Security teams across the globe face many challenges, not the least of which is trying to deal with an explosion in the number of digital assets while facing a shortage of cybersecurity personnel. You don’t need more security products; you need a force multiplier – a platform that makes your team more effective and able to focus on what matters.
Logpoint
Logpoint provides converged SIEM solutions to organisations of all sizes, helping you to accelerate threat detection and response with one end-to-end platform.
Logpoint’s SIEM solution gives you visibility across your entire security ecosystem, improving overall security through proactive alerting, machine learning. This enables access to incident and security information in a quick and effective manner.
SecurEnvoy
SecurEnvoy’s Access Management Solution has been specifically designed to meet the requirement for a Secure layered approach to meet compliance requirements.
The flexible approach taken by SecurEnvoy gives you a choice of authentication methods – app, SMS, desktop or hardware tokens – and includes Fido2 (passwordless) capability to provide a simple, secure user experience.
Vicarius
Protect your operating systems and third-party software from vulnerabilities with vRx from Vicarius.
A complete patch management system that discovers, prioritises, and remediates software vulnerabilities across your estate, including the smaller applications that are often forgotten.
Consolidate your software vulnerability assessment and let vRx do the work so you can focus on the threats that matter most.
Mimecast
Mimecast’s tried and tested email security integrates with your existing systems to block email-based threats by leveraging AI, machine learning, and social graphing.
Mimecast scans every email, attachment, and URL to detect and prevent impersonation fraud, ransomware, whaling, phishing and spear-phishing attacks.
With built-in social engineering defences, secure email gateway to block spam and malware, and quarantine features to stop inadvertent and malicious leaks, you can keep you systems and data safe from the most sophisticated attacks.
Microsoft Consultancy
Leverage our expertise with Microsoft consultancy services designed to help you make the most of your Microsoft investment, including:
- MS Defender for: Endpoint | 365 | Cloud
- Device management via MS Intune for: Windows | MAC | iOS | Android
- Identity & Access Management via MS Entra (formerly Azure AD)
- Information Protection via MS Purview
- Security Health Checks against CIS Control
- Secure Score Improvement
Tales from the CyberLab Podcast
Episode 12 | E-Commerce Law & Security Explained with LegalEdge
In this episode, our host Adam Myers and Bridget Green from LegalEdge unpack the biggest legal and cyber security challenges facing e-commerce – and how to stay ahead.
Learn practical strategies to boost resilience, tackle top threats like fraud, phishing, ransomware, and web hacking, and understand why PCI DSS compliance is critical to avoid costly penalties. Plus, discover how to manage third-party risk, strengthen policies and training, and ensure legal, IT, and HR teams work together for effective incident response.
Cyber Security Blog
What the M&S, Co-op and Harrods Cyber Attacks Reveal About Modern Cyber Threats in Retail
Vaccination UK
“Chess and CyberLab were pivotal in helping Vaccination UK take a step forward into modernising our services, streamline our reporting and workforce, and assisting in rolling out a huge step change in how we deliver our services.”
– James Hart, Head of Operations for NHS Services, Vaccination UK


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Whether you’re looking to implement basic cyber security best practice, improve your existing defences, or introduce a new system or solution, our team of expert consultants, engineers, and ethical hackers are here to help.
Our team specialise in creating bespoke security solutions and testing packages to improve and maintain your security posture.
We are 100% vendor agnostic and will only ever recommend the best products and solutions for your requirements.










