CYFOR Secure: CyberLab's New Incident Response Partner
When a cyber attack hits, the difference between a contained incident and a catastrophic one is measured in minutes, not days. That’s why I’m pleased to announce that CyberLab has partnered with CYFOR Secure, a UK-based, ISO 27001, ISO 9001 and ISO 14001 accredited cyber security specialist, to deliver expert-led Incident Response to our customers around the clock.
This partnership means that when a CyberLab customer calls our Incident Response number, they’re connected directly to CYFOR Secure‘s 24/7 Incident Response Hotline, putting experienced responders on the case within moments of the call being answered. CyberLab remains the customer’s main point of contact throughout, while CYFOR Secure’s specialists work behind the scenes to triage, contain and resolve the incident.
Why We Chose CYFOR Secure
Choosing an Incident Response partner is not a decision we took lightly. Every organisation we work with needs to know that if the worst happens, the people picking up the phone have done this before, at scale, under pressure.
CYFOR Secure brings exactly that. Beyond incident response, their team provides digital forensics and expert witness services across the UK, giving them a depth of casework and courtroom-tested rigour that few providers can match. Their accreditations across ISO 27001, ISO 9001 and ISO 14001 reflect the same standard of operational discipline we hold ourselves to at CyberLab.
What This Means for CyberLab Customers
Whether an organisation is dealing with ransomware, a data breach, a business email compromise or an advanced persistent threat, this partnership gives them a clear route to specialist help without having to source and vet a provider mid-incident:
- Immediate hotline access. One call to CyberLab’s Incident Response number connects customers straight through to CYFOR Secure’s Incident Response Hotline, so triage begins without delay.
- Expert-led containment. CYFOR Secure’s responders isolate affected systems, preserve forensic evidence, and stabilise the environment, while CyberLab keeps customers informed at every stage.
- Incident Response Retainers. Organisations that want guaranteed priority access and faster response times before an incident occurs can now take out a retainer through CyberLab, backed by CYFOR Secure’s readiness model.
“Incident response is one of those areas where speed and trust have to work together. Our customers don’t want to be vetting a new provider while they’re mid-attack, they want a number to call that they already trust. Partnering with CYFOR Secure gives us a response capability that matches the pace of the threats we’re seeing, without adding a single extra step for the customer.”
– Wayne Price, Commercial Director, CyberLab
A Response Built for How Attacks Actually Happen Today
The threat landscape has shifted. Attackers are moving faster, extortion increasingly happens without ransomware ever being deployed, and the window between initial compromise and full impact is shrinking. The NCSC’s own guidance on incident management is clear that preparation and rapid, decisive action are what separate a manageable incident from a damaging one.
That is precisely the gap this partnership closes. Rather than customers needing to find and brief a specialist responder while an attack is actively unfolding, CyberLab and CYFOR Secure give them a single number to call and a response that starts immediately.
How CyberLab Supports Incident Response
- We connect customers directly to CYFOR Secure’s 24/7 Incident Response Hotline.
- We remain the main point of contact throughout, coordinating communication and next steps.
- We offer flexible service models, from ad hoc response to fully retained cover.
- We combine this partnership with our wider CREST, CHECK and NCSC-accredited service portfolio, so incident response sits alongside prevention, detection and compliance support.
Get Ready Before You Need To Be
The organisations that recover fastest from a cyber attack are almost always the ones that had a plan in place before it happened. This partnership with CYFOR Secure gives CyberLab customers a faster, more capable route to expert help the moment they need it.
CyberLab is a CREST-, CHECK- and NCSC-accredited cyber security partner trusted by 1,200+ UK organisations. To find out more about our Incident Response service models, or to discuss an Incident Response Retainer, get in touch with our team today.