About The Cambridge Building Society

The Cambridge Building Society is one of the UK’s leading mutual building societies and the 13th largest in the sector. With thousands of members depending on secure and reliable financial services, The Cambridge maintains a strong reputation for trust and service excellence. The Cambridge have partnered with CyberLab for a number of years, so didn’t hesitate to get in touch for support during a period of digital transformation. As The Cambridge continues to expand its digital platforms and support more flexible working models, maintaining strong security standards remains a core priority across the organisation. To support this ongoing evolution, The Cambridge continues to invest in technologies that enhance both operational agility and customer experience. As member expectations shift toward faster, more intuitive digital interactions, The Cambridge recognises the importance of maintaining a secure foundation that enables innovation without introducing risk. The organisation’s long-standing focus on trust means that every digital transformation initiative is underpinned by rigorous security standards and a commitment to safeguarding sensitive financial information. By strengthening its digital estate and streamlining the way staff access critical systems, The Cambridge is positioning itself to meet future demands with confidence, resilience, and a security-first mindset.

The Business Challenge

The Cambridge faced increasing pressure to maintain robust security while enabling efficient access to modern cloud services. Their previous model relied heavily on a restrictive, manually intensive web gateway that served as a key data loss prevention (DLP) control. As the organisation modernised, this legacy setup introduced several challenges: 

• Limited visibility and governance across a more distributed workforce
• Inconsistent user experience between office-based and remote staff
• Difficulty supporting cloud-first platforms such as Microsoft 365 Performance bottlenecks caused by routing all traffic through a centralised gateway
• Increased operational overhead for IT and security teams
• Rising regulatory expectations within the financial sector, requiring clearer oversight of data handling

 The Cambridge needed a more flexible, scalable approach - one that could enhance control over data access, improve visibility of user activity, and support the organisation’s cloud-first strategy without compromising security or performance.

The Solution

The Outcome

Island Enterprise BrowserWith Island Enterprise Browser in place, The Cambridge achieved a more efficient and future-ready security model. Stronger Data Loss PreventionThe Cambridge now applies DLP policies directly at the browser layer, ensuring granular control over data handling without relying on a single, restrictive gateway. Consistent Visibility Across the WorkforceSecurity teams gained clearer insight into user actions, enabling confident support of hybrid and remote working while maintaining rigorous compliance. Reduced Operational OverheadBy removing the need for centralised traffic routing, The Cambridge reduced friction for users and simplified management for IT and security teams. Cloud-Ready Security at ScaleIsland enabled The Cambridge to adopt and expand cloud services - especially Microsoft 365 -without compromising governance or performance. Together, these improvements strengthened The Cambridge’s ability to protect sensitive data, support flexible working, and meet evolving regulatory expectations within the financial sector.