Make a Complaint

We’re sorry that you find yourself here, but we’re on hand to help. You can make a complaint through a variety of ways. We will acknowledge the receipt of your complaint within 72 hours of the complaint date and aim to resolve your query as soon as we can.

Make a Complaint Online
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Ways to Make a Complaint

Online

Fill out the form below to raise your complaint.

Phone

Call us on 0333 050 8120 to raise your complaint.

Email

Email us to raise your complaint at [email protected].

Post

Send a letter FAO CyberLab Complaints to CyberLab Security Limited, Mereside, Alderley Park, Congleton Road, Macclesfield, SK10 4TG.








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    Make a Complaint

    We take all complaints seriously and aim to resolve every issue promptly and fairly.

    If you have experienced an issue with our service, we want to hear from you. Complete the form and a member of our team will be in touch within two business days to discuss your complaint and agree next steps.

    If you would prefer to speak with someone directly, call us on 0333 050 8120 or email [email protected].