CyberLab Protect
20+
Emergency Services
Ransomware Attacks
A 2024 ransomware attack on NHS supplier Synnovis was confirmed as a contributing factor in a patient death and disrupted thousands of appointments, showing how quickly cyber attacks can put lives at risk.
Phishing & Social Engineering
Phishing remains the top attack vector in the UK, present in 85% of breached organisations. For emergency services, a single click can compromise control room systems or sensitive operational data.
Supplier & Software Risk
A 2023 ransomware attack on supplier Digital ID exposed records for 47,000 Met and 12,500 GMP staff. The 2022 Advanced breach also crippled NHS 111 and ambulance dispatch services.
Officer & Staff Data Exposure
In 2023, the PSNI accidentally published personal details of over 10,000 serving officers and staff, forcing some to relocate over safety fears. In emergency services, workforce data is uniquely sensitive.
Hacktivist DDoS Attacks
The NCSC has warned of pro-Russian hacktivist groups targeting UK public services with DDoS attacks. Knocking emergency websites offline disrupts citizen access at the moments they need help most.
OT & Frontline Tech Risk
From CAD dispatch to body-worn video, ANPR, and the Emergency Services Network, operational tech sits at the heart of frontline delivery. Compromise of these systems can halt response in its tracks.
"We worked with the Bedfordshire, Cambridgeshire and Hertfordshire Police joint cyber taskforce (BCH) to deliver purple teaming exercises that go further than traditional testing can. The moment a defender sees a real attack technique landing in their environment, and the offensive team is sitting next to them to explain exactly how it worked and what to do about it, that is the kind of insight that changes operational outcomes. For organisations like BCH, where resilience is non-negotiable, that is exactly what we set out to deliver."
– Wayne Price, Commercial Director
CyberLab
Cyber Essentials Plus
A UK government-backed certification that protects against common cyber threats. Mandatory for NHS bodies and widely adopted across police and fire services, it gives boards, regulators, and the public confidence in your security.
IASME Cyber Assurance
An independent cyber security standard aligned to international best practice. A credible, accessible alternative to ISO 27001, it evidences strong governance and the protection of operationally sensitive data.
PCI DSS
Payment Card Industry Data Security Standard is mandatory for any organisation handling card payments. Emergency services handle them for fines, statutory fees, and patient services, making compliance essential.
NIST CSF 2.0
A globally recognised maturity framework that benchmarks your cyber capability across six functions, including governance. Aligns closely with the NCSC Cyber Assessment Framework guiding UK public sector cyber maturity.
FREE CONSULTATION
Cyber Security Posture Assessment
Your security posture is the top-level summary of the strength and resilience of your cyber defences, and how ready you would be to defend against threats.
We have created this easy-to-complete assessment as a simple, accessible way to identify the areas to focus on to ensure you are secure against today’s cyber threats and prepared to defend against the threats of tomorrow.
Following the 10 Steps to Cyber Security laid out by the NCSC, we will assess your organisation across the ten key areas that should be considered to form a robust yet realistic cyber security strategy.
Our Solutions Keep Emergency Services Secure
Assess your Current Security Posture
Emergency services run digital estates that stretch from the control room to the front line: dispatch systems, field-deployed devices, sensitive operational data, and joint platforms shared across forces and trusts. Strong cyber security starts with knowing exactly what you have, who’s connected, and where you’re exposed.
Our Penetration Testing services help identify vulnerabilities before they can be exploited, evaluate your ability to respond to security threats, assess compliance with security policies, and improve security awareness across your wider workforce.
Vulnerability Assessments offer a similar approach but are primarily automated, designed to provide a high-level overview of risks across your force or trust’s network efficiently. You can streamline your regular vulnerability assessments with HackRisk, enabling automated monthly assessments to maintain security proactively.
To further enhance your security measures, Vicarius vRx offers a complete patch management system that discovers, prioritises, and remediates software vulnerabilities across your estate, including the line-of-business and specialist applications common in policing, fire, and ambulance operations.
Additionally, Forescout provides comprehensive visibility across your entire network, discovering and automatically classifying every IP-connected device, from corporate endpoints to mobile data terminals, body-worn video, and connected vehicles.
Our Solutions Keep Emergency Services Secure
Our solutions help emergency services stay secure so frontline teams can focus on what matters: protecting the public.
Managed Detection and Response (MDR) provides advanced threat hunting, detection, and response capabilities as a fully managed service. With MDR, you’ll have a dedicated team of 24/7 threat hunters to detect, classify, and respond to security threats around the clock, matching the always-on operational tempo of emergency services.
Next-gen firewalls, like the Sophos XGS line, offer superior flexibility and application awareness, making them more effective than traditional rule-based firewalls. This flexibility is particularly valuable for emergency services balancing control room systems, mobile field workforces, and citizen-facing reporting channels.
To address the frequent risk of email-borne threats, Mimecast can help defend against impersonation fraud, malware, and phishing attempts, which are especially prevalent in high-pressure, time-sensitive environments like emergency response.
UEBA (User and Entity Behaviour Analytics) solutions from Guardsix or Forcepoint quietly monitor and analyse user activity, alerting you to any unusual behaviour that could indicate potential system compromise.
Maintain Control of your Security Posture
Maintaining control over your security posture is essential for emergency services, where downtime can cost lives and public confidence in equal measure. Our solutions help you proactively manage and strengthen your defences, ensuring resilience against evolving threats.
HackRisk provides continuous monitoring and actionable insights to identify potential weaknesses before attackers do. Build Reviews ensure your applications and command-and-control systems are developed with security at the core, reducing vulnerabilities from the start.
For forces and trusts using Microsoft 365, our M365 Assessment optimises configurations and closes security gaps, while our Cloud Security Assessment delivers a comprehensive review of your cloud infrastructure to protect sensitive operational and victim data.
To prepare for real-world threats, Tabletop Exercises simulate attack scenarios, helping your team refine incident response strategies and joint working protocols. Our Consulting Services give you access to expert guidance tailored to the operational realities of policing, fire, and ambulance, ensuring best practices and strong security governance.
Equipping your Team with Knowledge & Support
We will equip your team with the knowledge and guidance necessary to utilise your new systems or programs effectively. Once your solutions are in place, you will receive ongoing support in line with your service level agreement.
You can also benefit from our extensive experience in supporting and maintaining these solutions through our range of Security Support services, tailored to meet the evolving security needs of police forces, fire services, and ambulance trusts.
To enhance your organisation’s security standards, we offer support as an IASME-approved assessor for Cyber Essentials and Cyber Essentials Plus. We provide options to guide you through securing these accreditations based on your force or trust’s requirements and technical capabilities.
For associations using Microsoft services, our Microsoft 365 consultancy services offer expert assistance with configuring Microsoft services for enhanced security.
HackRisk supports ongoing security awareness with regular bite-sized Security Awareness Training modules and Phishing Simulations, designed to help identify and address any security blind spots among officers, frontline staff, and support teams.
Obtain & Maintain Key Industry Compliance
Compliance is critical for emergency services handling sensitive operational, victim, and workforce data while operating under intense public, regulatory, and inspection scrutiny. Our solutions help you meet regulatory requirements and industry standards while building trust with the public you serve.
Cyber Essentials and Cyber Essentials Plus certifications demonstrate your commitment to baseline security controls, reassuring chief officers, the public, and oversight bodies. Cyber Assurance offers a structured approach to managing risk and compliance across your organisation, while NIST CSF 2.0 Assessment aligns your security framework with globally recognised standards.
Where forces and trusts process card payments for commercial work, training, or other services, PCI DSS compliance protects payment data and helps you avoid costly penalties. For ambulance trusts, our consultative approach also helps you align with the NHS Data Security and Protection Toolkit (DSPT).
To support compliance readiness, Tabletop Exercises test your incident response plans against regulatory expectations, ensuring your team is prepared for any scenario.
SUCCESS STORY
Bedfordshire, Cambridgeshire & Hertfordshire Police: Strengthening Detection and Response with Intelligence-Led Purple Teaming
Wanting confidence that its existing controls could stand up to the threats UK law enforcement faces today, Bedfordshire, Cambridgeshire and Hertfordshire Police (BCH) engaged CyberLab to deliver an intelligence-led purple teaming exercise modelled on a real criminal group active in the UK during 2025. Working side-by-side with the SOC and ICT teams, the exercise validated detection capabilities, exposed gaps in escalation and response, and gave BCH evidence-based assurance over operational resilience, not just theoretical compliance.
Our Vendors Supporting Emergency Services
Sophos MDR
Where others stop at notification, Sophos MDR takes action.
Few organisations have the right tools, people, and processes in-house to manage their security program around-the-clock while proactively defending against new and emerging threats.
Sophos MDR is a fully-managed 24/7/365 threat hunting service delivered by specialists in detecting and responding to sophisticated cyber attacks.
Sophos’ blend of tech solutions and human-led threat hunting elevates cyber defences, frees up IT capacity, and adds expertise without adding headcount.
Forescout
Security is a Journey Shared: An Introduction to Forescout
Security teams across the globe face many challenges, not the least of which is trying to deal with an explosion in the number of digital assets while facing a shortage of cybersecurity personnel. You don’t need more security products; you need a force multiplier – a platform that makes your team more effective and able to focus on what matters.
Guardsix
Guardsix provides converged SIEM solutions to organisations of all sizes, helping you to accelerate threat detection and response with one end-to-end platform.
Guardsix’s SIEM solution gives you visibility across your entire security ecosystem, improving overall security through proactive alerting, machine learning. This enables access to incident and security information in a quick and effective manner.
SecurEnvoy
SecurEnvoy’s Access Management Solution has been specifically designed to meet the requirement for a Secure layered approach to meet compliance requirements.
The flexible approach taken by SecurEnvoy gives you a choice of authentication methods – app, SMS, desktop or hardware tokens – and includes Fido2 (passwordless) capability to provide a simple, secure user experience.
Vicarius
Protect your operating systems and third-party software from vulnerabilities with vRx from Vicarius.
A complete patch management system that discovers, prioritises, and remediates software vulnerabilities across your estate, including the smaller applications that are often forgotten.
Consolidate your software vulnerability assessment and let vRx do the work so you can focus on the threats that matter most.
Mimecast
Mimecast’s tried and tested email security integrates with your existing systems to block email-based threats by leveraging AI, machine learning, and social graphing.
Mimecast scans every email, attachment, and URL to detect and prevent impersonation fraud, ransomware, whaling, phishing and spear-phishing attacks.
With built-in social engineering defences, secure email gateway to block spam and malware, and quarantine features to stop inadvertent and malicious leaks, you can keep you systems and data safe from the most sophisticated attacks.
Microsoft Consultancy
Leverage our expertise with Microsoft consultancy services designed to help you make the most of your Microsoft investment, including:
- MS Defender for: Endpoint | 365 | Cloud
- Device management via MS Intune for: Windows | MAC | iOS | Android
- Identity & Access Management via MS Entra (formerly Azure AD)
- Information Protection via MS Purview
- Security Health Checks against CIS Control
- Secure Score Improvement
What is YourHackRisk Score?
Your Credit Score for Cyber Security
AI-powered cyber risk monitoring with secure dashboard and shareable reports, delivered by security experts.
Dark Web Scanning
Vulnerability Scanning
Recon Scanning
Supply Chain Security
Speak With an Expert
Enter your details and one of our experts will be in touch.
Whether you’re looking to implement basic cyber security best practice, improve your existing defences, or introduce a new system or solution, our team of expert consultants, engineers, and ethical hackers are here to help.
Our team specialise in creating bespoke security solutions and testing packages to improve and maintain your security posture.
We are 100% vendor agnostic and will only ever recommend the best products and solutions for your requirements.
