Retail Security Solutions
Protect.
Cyber Security for Retail & E-Commerce
As retail and e-commerce continue to grow in scale and complexity, so too do the cyber threats targeting them. From online payment fraud and account takeovers to supply chain vulnerabilities and data breaches, the sector faces relentless pressure from increasingly sophisticated cyber criminals.
CyberLab understands the unique challenges retailers and e-commerce platforms face in protecting customer data, securing transactions, and maintaining trust. Our tailored cyber security solutions are designed to defend against evolving threats – whether it’s securing digital storefronts, detecting fraud in real time, or ensuring compliance with data protection regulations.
With CyberLab, your business stays resilient, responsive, and ready for whatever comes next.
CyberLab Protects 75+ Retail Customers
“Working with CyberLab has greatly enhanced our cyber security posture. Their proactive approach and tailored solutions have strengthened our defences, ensuring our customer data and operations remain secure. The 24/7 support and expert guidance from their team have been invaluable, allowing us to focus on serving our customers with confidence and peace of mind.”
The Threats Facing Retail & E-Commerce
Even the most trusted names in retail have faced serious breaches – proof that no business is immune to today’s evolving cyber threats.
Credential Phishing
Phishing remains the top attack vector, with cyber criminals targeting retail staff and vendors through convincing emails and messages to steal login credentials.
Malware & Ransomware
Malware is used to gain persistent access to systems and harvest sensitive data. Ransomware attacks, meanwhile, can halt operations entirely - locking businesses out of critical systems until a ransom is paid.
Web App Vulnerabilities
Website applications are always internet-facing and often hold sensitive customer and payment data. Vulnerabilities like broken access controls, SQL injection, and cross-site scripting are common and dangerous.
API Exploits
APIs are the backbone of modern e-commerce platforms. If poorly secured, they can be exploited to bypass authentication and access sensitive data.
Insider Threats & Human Error
Temporary and seasonal retail staff often lack proper cyber training. Human error remains a leading cause of breaches, making employee awareness a critical defence.
Distributed Denial of Service (DDoS)
DDoS attacks flood retail websites with traffic, causing slowdowns or outages - especially damaging during peak shopping periods.
Third-Party & Supply Chain Risks
Retailers rely on complex vendor ecosystems. A vulnerability in one supplier can expose the entire chain to risk.
Regulatory & Financial Fallout
Beyond operational disruption, breaches can lead to massive fines from the ICO (Information Commissioners Office) and often inflict long-term reputational damage.
Complimentary Cyber Security Posture Assessment
Your security posture is the top-level summary of the strength and resilience of your cyber defences, and how ready you would be to defend against threats.
We have created this easy-to-complete assessment as a simple, accessible way to identify the areas to focus on to ensure you are secure against today’s cyber threats and prepared to defend against the threats of tomorrow.
Following the 10 Steps to Cyber Security laid out by the NCSC, we will assess your organisation across the ten key areas that should be considered to form a robust yet realistic cyber security strategy.
What the M&S, Co-op and Harrods Cyber Attacks Reveal About Modern Threats
Retail Under Siege from Cyber Attacks: Blog
Recently, a wave of cyber-attacks has struck some of the UK’s most well-known retailers: Marks & Spencer, the Co-op, and Harrods. These incidents have disrupted services, forced systems offline, and cost millions in lost revenue. They are not just unfortunate timing. They are a wake-up call for not just the retail industry, but for every organisation across the UK.
The message is clear, if the “big guys” can fall victim, anyone can.
Legal Compliance in Retail & E-Commerce
What you need to know about legal compliance & legislation in e-commerce
PCI DSS
Payment Card Industry Data Security Standard is a mandatory standard for any business handling card payments. It ensures secure processing, storage, and transmission of cardholder data.
Cyber Essentials
A UK government-backed scheme that protects against common cyber threats. It’s a simple, affordable way to show customers and partners that your business takes cyber security seriously.
ISO/IEC 27001
An international standard for managing information security. It helps e-commerce businesses protect sensitive data and demonstrate a strong, structured approach to cyber risk.
Cyber Security Essentials for Websites and Applications
Safeguarding E-Commerce Success: Blog
With e-commerce thriving as a cornerstone of retail, securing websites and applications has never been more critical. Cyber criminals target vulnerabilities in commercial platforms and websites to exploit sensitive customer data and disrupt operations.
This month, we explore the cyber threats and implications facing online retail and e-commerce, as well as delving into some best practices and frameworks like OWASP, and secure development methodologies, to help organisations stay secure online.
Data Protection Trends in 2025
What you need to know about data protection for retail & e-commerce in 2025
Rise of API Security
As e-commerce platforms rely more on third-party integrations, API breaches are becoming a major attack vector.
AI Threat Detection
AI is being used to detect anomalies and automate classification of sensitive data, improving response times and reducing human error.
Regulatory Pressure
Compliance with GDPR, PCI-DSS, and new frameworks like ISO 27001, ISO 42001 and NIS2 is becoming non-negotiable.
Shadow AI & Insider Risk
Employees using unsanctioned AI tools or unintentionally leaking data is a growing concern, especially in fast-paced retail environments.
AI's Role in Data Protection Explained with Forcepoint
Tales from the CyberLab Podcast
AI is playing a pivotal role in modern data protection strategies. In a recent discussion, Stuart Wilson from Forcepoint joined new host Adam Myers to explore how AI is reshaping data security.
They covered the benefits and risks of using AI to safeguard sensitive information, the importance of high-quality data for effective AI models, and the emerging challenge of shadow AI.
The conversation also highlighted practical steps for integrating AI securely into business operations, while maintaining a balance between innovation and protection in today’s AI-driven landscape.
How CyberLab Protects Retail & E-Commerce
Meet compliance requirements, secure your data, and ensure online threats don’t compromise your institution.
Detect.
The first step in partnering with your retail business is to assess your current security posture and uncover any vulnerabilities that could impact operations, customer trust, or compliance.
Our Penetration Testing services help identify vulnerabilities before they can be exploited, evaluate your ability to respond to security threats, assess compliance with security policies, and improve security awareness among staff and faculty.
Vulnerability Assessments offer a similar approach but are primarily automated, designed to provide a high-level overview of risks across your network efficiently.
You can streamline your regular vulnerability assessments with CyberLab Control, enabling automated monthly assessments to maintain security proactively.
To further enhance your security measures, Vicarius vRx offers a complete patch management system that discovers, prioritises, and remediates software vulnerabilities across your estate, including smaller applications that are often overlooked.
Additionally, Forescout provides comprehensive visibility across your entire network, discovering and automatically classifying every IP-connected device.
Protect.
Our solutions help retail businesses stay secure while focusing on delivering seamless customer experiences.
Managed Detection and Response (MDR) provides advanced threat hunting, detection, and response capabilities as a fully managed service. With MDR, you’ll have a dedicated team of 24/7 threat hunters to detect, classify, and respond to security threats.
Next-gen firewalls, like the Sophos XGS line, offer superior flexibility and application awareness, making them more effective than traditional rule-based firewalls. This flexibility is particularly valuable for educational networks that support diverse user needs, enhancing security while maintaining efficient access.
To address the frequent risk of email-borne threats, Mimecast can help defend against impersonation fraud, malware, and phishing attempts, which are especially prevalent in educational settings.
UEBA (User and Entity Behaviour Analytics) solutions from Logpoint or Forcepoint quietly monitor and analyse user activity, alerting you to any unusual behaviour that could indicate potential system compromise.
Support.
We will equip your team with the knowledge and guidance necessary to utilise your new systems or programs effectively. Once your solutions are in place, you will receive ongoing support in line with your service level agreement.
You can also benefit from our extensive experience in supporting and maintaining these solutions through our range of Security Support services, tailored to meet the evolving security needs of educational institutions.
To enhance your organisation’s security standards, we offer support as an IASME-approved assessor for Cyber Essentials and Cyber Essentials Plus. We provide options to guide you through securing these accreditations based on your institution’s requirements and technical capabilities.
For institutions using Microsoft services, our Microsoft 365 consultancy services offer expert assistance with configuring Microsoft services for enhanced security.
CyberLab Control supports ongoing security awareness with regular bite-sized Security Awareness Training modules and Phishing Simulations, designed to help identify and address any security blind spots among your staff.
eBook
The 2025 Security Testing Report
Top 12 Vulnerabilities Found by CyberLab During Penetration Testing
CyberLab’s 2025 Security Testing Report highlights the 12 most common vulnerabilities uncovered during penetration testing. From weak passwords and unpatched systems to SQL injection and mobile security flaws, the findings offer a clear picture of where organisations are most at risk.
This concise guide helps businesses understand what a penetration test might reveal and why regular testing is essential. It’s a practical resource for building a strong case for security investment and staying ahead of evolving threats.
The Solutions Protecting Retail & E-Commerce
Comprehensive Cyber Security Solutions for Retail & E-Commerce
Penetration Testing
Simulated cyber attacks to safeguard retail & e-commerce. Our CREST-accredited testers probe your websites, POS systems, and networks to find security gaps before criminals do – helping prevent breaches.
CyberLab Control
Cuts retail cyber risk with an all-in-one security platform. It scans the dark web for leaked credentials and continuously checks for system vulnerabilities – keeping your customer data safe 24/7.
Sophos MDR
24/7 threat hunting for retail & e-commerce. Sophos’s experts combine AI and human analysis to detect and stop attacks in minutes – blocking ransomware and breaches before they disrupt your stores or customers.
Managed Support
Round-the-clock cyber experts for retail & e-commerce. We act as an extension of your team, with proactive monitoring, patching, and backup management – plus optional 24/7 incident response.
Cyber Security Support
CyberLab Control Services
In retail, every second counts – from checkout to fulfilment.
CyberLab Control provides simple, secure, and reliable managed security services designed to protect your retail business across every touchpoint. Whether you’re running thousands of product lines or managing seasonal surges, we offer an extra layer of protection that complements your existing systems and vendor tools.
It’s a smart way to outsource complex cyber challenges while staying focused on customer experience and operational uptime. Choose the level of service that fits your business and budget. Our experts are available by phone and email to detect threats, protect your digital storefronts, and support your team – so you can keep selling, safely.
Managed Detection and Response
Sophos MDR
In retail, downtime isn’t just inconvenient – it’s costly.
From online storefronts to in-store systems, cyber threats can disrupt operations, damage customer trust, and impact revenue. Sophos MDR delivers fully-managed 24/7/365 threat hunting and response, designed to keep retail businesses secure and resilient.
Most retailers don’t have the in-house tools, people, or time to monitor and respond to threats around the clock. That’s where we come in. Sophos MDR combines advanced technology with expert-led threat hunting, giving you real-time protection without adding headcount. Whether you’re facing ransomware, payment fraud, or supply chain attacks, our team doesn’t just notify you – we act.
We detect, investigate, and neutralise threats before they impact your customers or bottom line. It’s proactive protection, built for the pace and complexity of modern retail.
Asset Management
Forescout
Retail networks are dynamic and complex – spanning stores, warehouses, head offices, and remote teams.
Forescout helps you maintain security, privacy, and compliance across this entire ecosystem, even as devices and users constantly connect and disconnect. Whether it’s a point-of-sale terminal, a supplier’s tablet, or a new store opening,
Forescout simplifies network access control, segmentation, and policy enforcement—so you can keep operations running smoothly while staying protected.
Security information and event management
Logpoint
Retail businesses operate across a complex digital footprint – from e-commerce platforms to in-store systems. Logpoint’s converged SIEM solution provides end-to-end visibility, helping you detect and respond to threats quickly across your entire retail ecosystem.
With real-time monitoring, machine learning, and proactive alerting, Logpoint enables your team to act fast on incidents, reduce risk, and stay compliant—without adding complexity. It’s a smarter way to protect your customers, data, and brand.
Email Security
Mimecast
Email remains one of the most common entry points for cyberattacks in retail. Mimecast integrates seamlessly with your existing systems to block phishing, ransomware, impersonation fraud, and spear-phishing using AI, machine learning, and social graphing.
Every email, attachment, and URL is scanned in real time – protecting your staff, suppliers, and customer data. With built-in defences against social engineering, a secure email gateway, and smart quarantine controls, Mimecast helps you prevent data leaks and keep your retail operations secure.
Multi-Factor Authentication
SecurEnvoy
Retailers face growing pressure to meet compliance standards while delivering seamless access for staff across stores, warehouses, and head office. SecurEnvoy’s Access Management Solution provides a secure, layered approach to authentication – helping you stay compliant without compromising user experience.
With support for app-based, SMS, desktop, and hardware token authentication – plus passwordless FIDO2 options – SecurEnvoy gives you the flexibility to tailor access controls to your retail environment, ensuring secure, simple logins across every location and device.
Patch Management
Vicarius
Retail businesses rely on a wide mix of operating systems and third-party applications – from POS systems to inventory tools.
Vicarius vRx helps you discover, prioritise, and remediate software vulnerabilities across your entire estate, including the smaller apps that often go unnoticed.
With automated patch management and smart prioritisation, vRx lets you focus on the threats that matter most, keeping your systems secure and your customer experience uninterrupted.
Microsoft 365
Microsoft Consultancy
Leverage our expertise with Microsoft consultancy services designed to help you make the most of your Microsoft investment, including:
- MS Defender for: Endpoint | 365 | Cloud
- Device management via MS Intune for: Windows | MAC | iOS | Android
- Identity & Access Management via MS Entra (formerly Azure AD)
- Information Protection via MS Purview
- Security Health Checks against CIS Control
- Secure Score Improvement
Build or Buy: The True Cost of Cyber Security
A CFO's Perspective
Protecting E-Commerce Operations from Cyber Threats
A Sealey Tools Success Story
Speak With an Expert
Enter your details and one of our specialists will be in touch.
Whether you’re looking to implement basic cyber security best practice, improve your existing defences, or introduce a new system or solution, our team of expert consultants, engineers, and ethical hackers are here to help.
Our team specialise in creating bespoke security solutions and testing packages to improve and maintain your security posture.
We are 100% vendor agnostic and will only ever recommend the best products and solutions for your requirements.
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